Knowledge Management

Knowledge Management is a critical asset to organizations.  Strategically managing knowledge within an organization works to sustain and strengthen business intelligence and acumen.  Additionally, the effective management of knowledge also helps in creating a competitive advantage.  There are various methods for managing knowledge within organizations from documentation of procedures, to development of knowledge repositories.  An effective and interactive key knowledge management resource is an EPSS—Electronic Performance Support System.   An EPSS is an integrated electronic environment accessible to employees and structured to provide immediate, individualized on-line access to information, guidance, advice and assistance, with the ultimate goal of enhancing job performance. Example


Training & Development